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Privacy Policy

Last Updated: January 2026

High Limb Cider (“High Limb,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.highlimbcider.com (the “Site”), subscribe to communications, interact with us, or otherwise engage with our services.

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information in several ways, including information you provide directly and information collected automatically.

Information You Provide to Us

You may voluntarily provide personal information when you:

  • Subscribe to our newsletter
  • Contact us through our website
  • Participate in promotions or events
  • Submit forms or inquiries
  • Communicate with our team

Information you provide may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company or business information
  • Contact preferences
  • Any other information you choose to provide

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the Site
  • Referring URLs
  • Interaction with website content

This information helps us analyze trends, administer the website, and improve user experience.

2. How We Use Your Information

We use information we collect for purposes including:

  • Operating and maintaining our website
  • Responding to inquiries and providing customer service
  • Sending newsletters, promotions, or updates
  • Providing product announcements or event notifications
  • Improving website functionality and performance
  • Analyzing visitor behavior and marketing effectiveness
  • Complying with legal obligations

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

3. Text Messaging and Mobile Communications

If you opt in to receive text messages from High Limb Cider, we may send messages related to:

  • Product releases
  • Promotions or offers
  • Event notifications
  • Customer service updates
  • Other information you request

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For help, reply HELP.

4. Mobile Information and SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use mobile contact information only for the purposes described in this Privacy Policy and only with your consent.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and analyze website performance.

Cookies may be used to:

  • Recognize returning visitors
  • Understand user behavior
  • Improve site performance
  • Measure marketing effectiveness
  • Personalize website content

You may disable cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

6. Analytics and Tracking Tools

We use third-party analytics services to understand how visitors interact with our website.

Google Analytics

We use Google Analytics to collect information about website usage, including:

  • Pages visited
  • Time spent on pages
  • Traffic sources
  • Device and browser information

Google Analytics uses cookies and similar technologies to collect this information.

You can learn how Google uses information from sites that use its services here:
https://policies.google.com/technologies/partner-sites

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

HubSpot

We use HubSpot as a customer relationship management (CRM) and marketing automation platform.

HubSpot may collect and process information such as:

  • Form submissions
  • Email engagement data
  • Website interaction data
  • Contact information provided by visitors

This information allows us to manage communications, personalize content, and improve our customer experience.

HubSpot processes this information on our behalf in accordance with its privacy and security standards.

7. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help operate our business, including services that support:

  • Website hosting
  • Email communications
  • Marketing automation
  • Customer relationship management systems
  • Analytics services
  • SMS messaging platforms

These service providers are authorized to use your information only as necessary to perform services on our behalf and must protect your information.

We may also disclose information if required to do so by law or if necessary to protect our rights, property, or safety.

8. Data Shared with Distributor or Fulfillment Partners

High Limb Cider works with distributor, retail, logistics, fulfillment, and other operational partners to support product availability, account servicing, merchandising, event support, and related business operations.

When necessary for these purposes, we may share limited business or account-related information with those partners, such as:

  • Business or account name
  • Store or account location
  • Order or fulfillment information
  • Sales or merchandising activity
  • Account service notes
  • Contact information for authorized business representatives

We share this information only to support legitimate operational, sales, distribution, servicing, compliance, or fulfillment needs and not for unrelated third-party advertising, SMS marketing, or promotional purposes.

We do not share consumer mobile information, text messaging originator opt-in data, or SMS consent records with distributor partners, affiliates, or third parties for marketing or promotional purposes.

Any information shared with distributor or operational partners is subject to appropriate confidentiality, contractual, or business-use limitations.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

We encourage you to review the privacy policies of any third-party websites you visit.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.

Despite these safeguards, no method of transmission over the internet or electronic storage is completely secure.

11. Your Privacy Rights (State Privacy Laws)

Residents of certain states may have rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and similar laws in Virginia, Colorado, and other jurisdictions.

Depending on your location, you may have the right to:

  • Request access to personal information we collect about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain data processing activities
  • Request information about how your personal data is used

To exercise these rights, please contact us using the information provided below.

We will respond to verified requests in accordance with applicable law.

12. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, we securely delete or anonymize it.

13. Children’s Privacy

Our Site and services are intended for individuals 21 years of age or older.

We do not knowingly collect personal information from individuals under the age of 21. If we become aware that such information has been collected, we will delete it promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will update the “Last Updated” date at the top of this page.

Continued use of the Site after changes constitutes acceptance of the revised policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

High Limb Cider
Email: hello@highlimbcider.com
Website: https://www.highlimbcider.com